Privacy Policy

At ChatVox AI, your privacy is our priority. This Privacy Policy explains how we handle your personal data. By using or accessing our services, you agree to the practices and policies outlined here, and consent to our collection, use, and sharing of your information as described in this Privacy Policy.

Your use of ChatVox AI services is governed by our Terms of Use, which includes this Privacy Policy. Any terms not defined in this Policy have the definitions given in the Terms of Use.

What This Privacy Policy Covers
This Privacy Policy covers how we treat Personal Data when you use our services. “Personal Data” refers to any information that identifies or relates to an individual, including information defined as “personally identifiable information” or “personal information” under relevant data privacy laws. This Policy does not cover practices of companies we do not own or control or people we do not manage, nor does it cover Personal Data we process on behalf of our customers as a service provider.

Personal Data
Categories of Personal Data We Collect
We collect and have collected the following categories of Personal Data over the past 12 months:

  • Profile or Contact Data: Name, email, phone number, mailing address
  • Payment Data: Payment card type, last 4 digits of the card, billing address, phone number, email
  • Device/IP Data: IP address, device ID, domain server, device/operating system/browser type
  • Web Analytics: Web page interactions, referring webpage/source
  • Geolocation Data: IP address-based location information
  • Shipping Data: Shipping address
  • Social Network Data: User name, language preferences, gender, timezone, profile picture
  • Consumer Demographic Data: Gender
  • Inferences: Profiles reflecting user attributes or behavior
  • Other Identifying Information: Information in emails or letters you send us

 

Categories of Sources of Personal Data
We collect Personal Data from:

  • You: Information provided directly or collected automatically through your use of our services.
  • Third Parties: Analytics providers, marketing or promotional services, social networks.

 

Our Commercial or Business Purposes for Collecting Personal Data
We collect Personal Data for purposes such as:

  • Providing, customizing, and improving our services
  • Marketing our services
  • Corresponding with you
  • Meeting legal requirements and enforcing legal terms

How We Share Your Personal Data
We share your Personal Data with:

  • Service Providers: Hosting, technology, communication providers, payment processors (e.g., Stripe)
  • Advertising Partners: Ad networks, marketing providers
  • Analytics Partners: Companies tracking web traffic and user interactions
  • Authorized Parties: Third parties you access through our services, social media services

 

Legal Obligations
We may share Personal Data to comply with legal obligations, protect rights, and enforce our policies.

Data that is Not Personal Data
We may create aggregated, de-identified, or anonymized data from Personal Data, which we use for our lawful business purposes, including analysis and improvement of our services.

Tracking Tools and Opt-Out
We use cookies and similar technologies to enhance user experience and collect data. You can manage cookie preferences through your browser settings. Visit allaboutcookies.org for more information.

Data Security and Retention
We use appropriate security measures to protect your data. We retain Personal Data as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Personal Data of Children
We do not knowingly collect data from children under 13. If we learn that we have collected such data, we will delete it. If you believe a child has provided us with Personal Data, contact us at [email protected].

Your Privacy Rights
Depending on your location, you may have rights regarding your Personal Data, such as access, correction, deletion, and opting out of sales. Contact us at [email protected] to exercise these rights.

Changes to this Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through our website or via email. Your continued use of our services after any changes signifies your acceptance of the updated Privacy Policy.

Contact Information
For questions or comments about this Privacy Policy, please contact us at:

Email: [email protected]
Website: www.chatvox.ai
This Privacy Policy is designed to protect your privacy and ensure transparency in our data practices. Thank you for trusting ChatVox AI.