Conversational AI

Key Highlights Introduction As business owners, we are always looking for new ways to improve customer engagement. Two words that come up a lot in this area are conversational AI and chatbots. People often confuse one with the other, but they have different meanings and purposes. In this blog post, I will explain the differences…

Key Highlights Introduction Conversational AI is changing how businesses connect with customers in today’s digital world. It uses artificial intelligence (AI) to help machines understand and reply to human language, leading to more natural conversations. With its help, businesses can provide a personalized experience, offer better customer support, automate different tasks, and much more. What…